Questions and answers

Why Babka and Panocek?

These are houses run with passion and family tradition, we travel a lot ourselves and try to incorporate the inspirations we gather into our mountain properties, while keeping prices affordable for all of you.<\/p>

What's the deal with the two buildings?

Where did Ceprówka Białka Tatrzańska go?

In 2024, Ceprówka underwent a general renovation and changed its name to Babka, joining forces with Panocek. Now you can enjoy new features such as a mini playground in the apartments.<\/p>

Are Babka and Panocek directly in Białka Tatrzańska?

Yes, our family properties are in Białka Tatrzańska, 50 m from the ski bus stop, 600 m from the lift connected to the entire Kotelnica Białka Tatrzańska<\/a> complex. Everything is close by - the Tatras, Gorce, Pieniny, Slovakia. <\/p>

Where is the Reception located and what are its opening hours?

The reception is located in a modern barn, you'll see it right after entering the car park. 

Reception opening hours:

Mon - Fri: 10.00 - 18.00

Sat - Sun: 9.00 - 18.00

If you arrive after 18.00, be sure to call us! 

Is catering available?

You can stay with breakfast, or breakfast and dinner, which, if purchased for the entire duration of your stay, is at a very attractive price. 

Breakfasts: 8.00 - 10.00

Dinners: 15.00 - 17.00

If you have a stay with dinner, you must arrive by 16.30.

Can you help organise our stay?

Sure, we're here for you, if you need help, we'll help you plan each day at our family property near Zakopane.<\/p>

Can I come with a dog/cat?

Yes, our facility is pet-friendly. Just remember to read the regulationsPets are only allowed in the Panocek building.

Can I pay for my stay by card?

Yes, we accept card payments, cash or bank transfer before arrival.<\/p>

What are the breakfast and dinner hours?

Breakfast: 8:00 - 10:00,

Dinner: 15:00 - 17:00.

If you have a stay with dinner, you must arrive by 16.30.

What are the check-in and check-out times?

Check-in starts at 15:00 and ends at 11:00.<\/p>

Can I rent bicycles, sledges, baby carriers, prams?

Yes, everything is included in the price of your stay. We have child seats for the bicycles.<\/p>

Is the Panocek building close to the road?

Yes, Panocek is located on the main road in Białka Tatrzańska. This makes it easier for you to access, with attractions and restaurants nearby, as well as the SKI-bus stop. We are aware of the proximity to the street, which is why Panocek was built with materials for acoustic protection. We provide acoustic insulation thanks to: special blocks, windows with acoustic glass, all-glass barriers and acoustic curtains. However, if this is not enough for you - you can get earplugs at the Reception.

Are there any additional charges?

Guests do not incur any additional charges as standard, below are the options with additional fees:<\/p>

Room cleaning during stay - 150 zł.<\/p>

Towel exchange - 20 zł.<\/p>

Bathrobe rental - 25 zł.<\/p>

Czech Beer and Wines - according to the price list.<\/p>

PomaGramy machines - according to the device.<\/p>

Treatment and massage prices available in the Wellness & SPA<\/a> section.<\/p>

Is there a free parking?

Yes, parking for our guests is free. Please note that from March 15 to November 15, each room/Apartment is provided with one parking space. Spaces are numbered.

Ask away

Do you have more questions? Write to us!

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